How do I connect with SFTP?


As concerns about privacy and confidentiality increase, implementing a reliable method for the secure transfer of data has become a critical business process.

SFTP is the secure, encrypted implementation of FTP. It provides completely secure file transfers from your local computer to your FTP server. Jailed SSH access is a requirement for SFTP access. SSH access is provided with our Enterprise hosting plans.

You are allowed access to your own home directory only.


In order to use SFTP, you should:

  1. Ensure that SSH access is enabled for your account. If you haven't already, contact our support department requesting it be enabled
  2. Open up your favorite FTP client. For our example, we'll be using FileZilla
  3. For the host field, you should put sftp://yourdomain.com.
    note: not all FTP clients will accept the sftp:// format, some may require you to select an option which specifically states you're using SFTP. Consult your FTP clients documentation to be sure.
  4. The username password and the location you have configured in FTP management can be used for SFTP access.
  5. For the port, you'll want to use port 22. FTP defaults to port 21, but SFTP uses port 22
  6. The first time you connect, it's going to ask if you want to accept a certificate. Click 'yes' to accept the certificate


  • ftp, sftp, connection, secure, encrypted
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