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Abuse 4

Abuse related enquiries and Take Down policies

Articles

 Additional IP addresses

  Additional IP addresses can be ordered for the following products only: Enterprise Web...

 Bandwidth allocation

Bandwidth is the amount of data that can be transferred to and from your account in one month....

 Bitcoin Payments

We're delighted to inform you that we now accept Bitcoin payments, in addition to PayPal, Visa,...

 Excessive Resource Usage

  Woktron Web Hosting’s system administrators are monitoring our network 24 hours a day, 7 days...

 How do I upgrade my web hosting plan?

If you’ve outgrown or underutilized your current hosting plan, you can at any time take advantage...

 How is my service monitored?

WOKTRON maintain internal and external monitoring systems for every server in our Data Centers....

 How to add a support contact

You can add additional contact e-mails quickly in our billing and support system.   Log into...

 How to add funds as credit to your account

Add funds to your account with us to avoid lots of small transactions and to automatically take...

 How to cancel your web hosting plan

You can cancel your service from within your Client Panel. Login to your client panel account....

 How to change my client panel password

  When you sign-up with Woktron Web Hosting, you will receive the login details for your client...

 How to reset my client panel password

  When you sign-up with Woktron Web Hosting, you will receive the login details for your client...

 Money back guarantee

If for any reason you are unsatisfied with our service within the money back guarantee period,...

 Pay invoices using your credit balance

  Login to your client panel account Click on the Billing menu item Click on the My Invoices...

 Resource Allocation

We have a number of limitations that are applied to all web hosting plans. These limits are in...

 Scope of Support

  This article is to explain the level of support we offer as part of your web hosting account....

 Setup a PayPal subscription

  This article briefly explains the steps required to setup a PayPal Subscription. In order to...

 What payment methods do you accept?

  Credit Card We accept VISA, MasterCard, American Express, JCB and Discover. Debit cards can...

 When will I receive my invoice?

  IMPORTANT: Your invoice will be sent to the e-mail address you registered with, so it is very...

 Why was my order blocked?

In order for our services to remain safe and secure, all orders pass inspection by our automated...