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 Can I transfer my domain to another provider?

Yes. You are free to move your domain name to another provider if you wish. There is no charge whatsoever made by us for transfers or any amendments made to your domains. However, before moving to another domain name provider, we...


 Custom Nameservers for resellers

  In addition to private nameservers, Woktron optionally provides a white-label domain allowing you to completely hide our services. Please contact our support team if you like to make use of this.   If you have a Reseller Hosting...


 DNS Management

  In your client panel account find the button 'Manage DNS' in the top menu bar. It will redirect you to the DNS management page.     New Zones On the DNS management page, clients may add, remove and edit DNS zones. To do so,...


 Domain Pointers in DirectAdmin

  Domain pointers allow you to forward other domains to your main web site. Make sure to change the records of these domains to the same name servers as your main web site (this is done through your domain registrar).   Evolution...


 Domain Renewal

  You will receive multiple reminders and an invoice for domain renewal 21 days before expiry. Your domain will be renewed automatically when you have completed payment for this invoice. However, should you wish to renew your domain...


 How Nameservers work

The Domain Name System (DNS) is the system that converts domain names (domain.com) into IP addresses (1.2.3.4). This system is far simpler than most people realize. There are 3 main compontents to the dns system: Parent Nameservers...


 How do I change settings for my domain?

  Click here for a direct link to our domain management tools.   Your domain can be managed from the top menu "domains" link from your client panel account.       My Domains The My Domains page offers an overview of the domains...


 How do I check if my desired domain name is still available?

During the ordering process, our system will check the availability of the domain name you wish to obtain. Our system also offers a number of alternatives in case the domain has already been taken. It is obviously important that you not...


 How do I transfer my existing domain name to Woktron?

There are no charges for domain transfers to Woktron Web Hosting; however we will send you an invoice for renewal of your domain for another year. This is a requirement of all domain registrars. You can use the instructions below to...


 My domain has expired! Can I still renew?

The answer is possibly.   A Renewal Grace Period is the time during which a domain owner can renew an expired domain at the regular renewal price. Most domain extensions offer a renewal grace period of up to 30 days. For example, this...


 Uniform Domain-Name-Dispute Resolution Policy (UDRP)

General Information All registrars in the .com, .net, and .org top-level domains follow the Uniform Domain-Name Dispute-Resolution Policy (often referred to as the "UDRP"). Under the policy, most types of trademark-based domain-name...


 What are EPP codes?

EPP Code Stands for Extensible Provisioning Protocol which is alpha-numeric code required to transfer domain from one registrar to another registrar. EPP Code is also known as Authorisation Key Or Transfer Secret Key. Authorization...


 What are the Woktron Nameserver addresses?

Woktron operate a redundant, clustered DNS, in order to ensure reliable and fast resolving of your domains. Despite the type of account you have with Woktron, the welcome email which was sent when you signed up for web hosting will...


 What is a Redemption Grace Period (RGP)?

Domains registered via Woktron are generally allowed a grace period of up to 30 days after the domain name expires to renew the domain name for standard rates. There is however, no guarantee for this time period. This time frame is...


 What is a domain?

A domain name is a unique address or identifier on the World Wide Web.One easily recognizable example is google.com: Type that domain name in your browser address bar, and the worldwide system of name servers connects your computer to...


 Will the domain name be registered in my name?

Yes We register domains in your name not ours, so the details you provide when signing up will be used for the registrant of the domain. Please make sure that you keep us informed of any changes to your contact details.