If you would like to upgrade your service, we have a convenient process to do just that.
- Login to the Client Area
- Click on Services > My Services
- Find the product or service you wish to change and click on View Details
- Click on Management Actions > Upgrade/Downgrade
- Choose the upgrade or downgrade desired and complete the order
Our system will create a new invoice for you to pay for the remainder of your current billing period. Your next billing period will reflect the full new amount.
KVM Virtual Private Servers must be manually upgraded by our support staff (typically done within a few hours). After which you will have to resize your disk partition(s) using the GParted or System Rescue ISOs. If you need us to resize your disk for you, please open a support ticket and allow 24 hours for completion. We are not responsible for any data loss as a result of partition resizing.
NOTE: If you have a customized VPS with more than the default disk space, please contact us before updating. You may accidentally decrease your disk space with the method above causing your VPS filesystem to become corrupt.
For technical reasons KVM VPSs cannot be downgraded. However ,we would be happy to help you migrate your VPS to a lower plan.