Resource Allocation

We have a number of limitations that are applied to all web hosting plans. These limits are in place to ensure fair resource usage for all accounts on our servers.

 

Shared Web Hosting

 
STARTER
SMART
PREMIUM
Memory per process
512 MB
1024 MB
1024 MB
Inodes
100.000
200.000
300.000
Daily E-Mail limit
400 per mail account *
400 per mail account *
400 per mail account *
POP / IMAP connections per hour
90
90
90

 

Enterprise Web Hosting

 
ENTREPRENEUR
PRO
AGENCY
ENTERPRISE
Memory per process
4096 MB
6144 MB
7168 MB
8192 MB
Inodes
600.000
700.000
800.000
1.000.000
Daily E-Mail limit
1000 per mail account *
1000 per mail account *
1000 per mail account *
1000 per mail account *
POP / IMAP connections per hour
120
120
120
120

 

Reseller Web Hosting

 
SILVER
IRIDIUM
GOLD
PLATINUM
Memory per process
1024 MB
1024 MB
2048 MB
2048 MB
Inodes
400.000
600.000
800.000
1.000.000
Daily E-Mail limit
500 per mail account *
500 per mail account *
500 per mail account *
500 per mail account *
POP / IMAP connections per hour
120
120
120
120

 

* The daily e-mail limit can be increased upon request.

 

 

Resolve problems due to high MySQL resource usage

We do not set limits on MySQL usage. However, a fair use policy does apply.

It may sometimes be necessary for us to contact a client and request the client to decrease their MySQL usage. A relatively common cause is that your account's site or sites receive a lot of traffic. In other words, your site is popular, which is good news! This does however mean that it may be necessary to upgrade your hosting account.

In other cases, high CPU usage from database processing is unintentional and caused by other factors. The following list describes some common software issues that can cause high CPU usage from database processing. Resolving these issues does not require an upgrade:

  • Recent changes to the website may have included database queries that are too resource-intensive.
  • Another cause can be “plug-ins” for a content management system or other application. If you have activated any plug-ins recently, it is worth trying to disable them temporarily to see if the issue resolves.
  • Running cron jobs too frequently—particularly resource-intensive cron jobs—can negatively impact MySQL performance. Only run cron jobs as often as necessary.
  • Comment spam on a forum or blog such as Wordpress can affect MySQL usage. Check your account for any old installations that you can remove, or for comments and spam postings that look automated.
  • Search engine spiders “crawl” your website. If this occurs too frequently, performance may be affected.
  • A hacked account often causes abnormal MySQL usage. Make sure you use a secure password and keep all software up to date. For information about how to secure a hacked site, please see this article.
  • Make sure you keep all installed web applications up to date.

More information about how to combat excessive resource usage can be found on this page.

 

 

Virtual Private Servers

You are allowed to use 100% of your assigned CPU resources.

However, this is only a portion of the server's total CPU resources. If you require more CPU resources you should choose a Dedicated Server instead.

 

Dedicated Servers

You are allowed to use 100% of the server's CPU resources.

 

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