Woktron make daily system wide backups of our shared web hosting and reseller hosting servers, which includes all client accounts, websites and e-mail accounts.
We store these backups for 7 days, after which they are rotated. So, we usually can't restore systems that are weeks old.
We do not provide backups for Virtual Private Servers or Dedicated Servers.
We can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups regularly.
For more information on how to quickly perform your own backup and restoration operations from within your DirectAdmin control panel, please follow this link.
Please refer to Section 8 of our Terms of Service for limitations with regards to our Backup Services.