What if the hardware fails?


Woktron believes in providing its customers a superior internet environment. Our long-standing partnerships with all the major hardware vendors guarantees enterprise class hardware at the best prices available. We frequently test our machines to ensure they are operating at peak performance and we replace machines that are aging.

Woktron guarantees the functioning of all dedicated server hardware and will replace any failed component at no cost to the Customer.

A hardware failure will have to be reported to the Woktron Technical Support team by means of a tickets that documents the problem.

Dedicated server hardware that is covered by this guarantee includes: processor(s), RAM, hard drive(s), motherboard, network card(s) and other hardware directly related to the server provided in the service.

By taking all of these measures, you can feel confident in our dedicated server hardware – and we can feel confident in offering a hardware guarantee.

  • 38 Users Found This Useful
Was this answer helpful?

Related Articles

How fast are WOKTRON dedicated servers set up?

We take your business seriously. We understand fast deployment times are of great importance when...

What if my server is hacked or attacked?

Individually hacked websites are rare. If such occurs, usually they are a target for a reason;...

Woktron IP Address allocation policy

Woktron manages ip address assignments based on policies set forth by the American Registry for...

Bandwidth allocation

Bandwidth is the amount of data that can be transferred to and from your account in one month....

Suspected broken Hard Drive

If you suspect your hard drive is broken and you still have access to your dedicated server we...