What if the hardware fails?

Woktron believes in providing its customers a superior internet environment. Our long-standing partnerships with all the major hardware vendors guarantees enterprise class hardware at the best prices available. We frequently test our machines to ensure they are operating at peak performance and we replace machines that are aging.

Woktron guarantees the functioning of all dedicated server hardware and will replace any failed component at no cost to the Customer.

A hardware failure will have to be reported to the Woktron Technical Support team by means of a tickets that documents the problem.

Dedicated server hardware that is covered by this guarantee includes: processor(s), RAM, hard drive(s), motherboard, network card(s) and other hardware directly related to the server provided in the service.

By taking all of these measures, you can feel confident in our dedicated server hardware – and we can feel confident in offering a hardware guarantee.

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